This qualification represents the roles of professionals in community services, case management, and social housing who are dedicated to managing, coordinating, and delivering person-centred services to individuals, groups, and communities.
At this level, practitioners possess specialized skills and work independently while receiving broad guidance from senior management. They typically provide direct support to individuals or groups, ensuring that needs are met effectively.
In addition to direct support, these workers may oversee other team members and volunteers, engage in case management, coordinate programs, or explore the development of new business opportunities.
You will learn:
- counselling.
- case supervision.
- rehabilitation from drugs and alcohol.
- respect for the law and morality.
- communication and diversity.
- multiple diagnoses.
- critical incident debriefing at work.
Duration:
Up to 6-12 Months
Delivery Method:
Face to face (Classroom based) (SA ONLY)
Blended Learning
Campus Locations:
Victoria – 25/2 Fastline Road, Truganina, VIC 3029
New South Wales – 1/47 Parramatta Road Granville NSW 2142
Queensland – Suite1.9, Ian Barclay Building, Construction training centre 460-492 Beaudesert Road Salisbury, QLD 4107
South Australia – Level 3A/135 Pirie St, Adelaide SA 5000
Entry Requirements:
There are no entry requirements however a
-
- National Criminal History Check, obtained at the student’s expense, is mandatory. Depending on the placement provider, students may also need to obtain
- a Working with Children Check; and
- a NDIS Worker Screening Check.
Milcom Institute has the following admission requirements:
- Are at least at age of 18 at the time of commencement of the course.
- LLN and Pre-training review are required to be completed to assist in identifying whether this qualification is appropriate for the education and employment aspirations of the target learner and to identify student’s needs for additional support during their study.
Qualification:
On successful completion of this course, students will receive a qualification for CHC52025 Diploma of Community Services and a Record of results. If a student cannot complete all the units of competency as specified in this qualification, a Statement of Attainment will be provided to indicate the units that have successfully been completed.
Work Placement:
As a requirement of this course, you will complete work placement totaling 100 hours in a community setting. This hands-on industry experience will
prepare you for your future career.
If you are already employed in the chosen industry you may be able to complete your work placement at your current workplace subject to your employer meeting the required requirements.
If you are not currently employed in the chosen industry, we recommend finding a work place as soon as you are enrolled into the qualification.
Pathway Information:
Completion of CHC52025 Diploma of Community Services can serve as a pathway to further education, like the Bachelor of Social Work
Fees:
We protect your fees at all times by:
| Indicative scheduled hours | 1535 |
| Tuition fee (non- refundable) | $8500.00 |
| Co-Contribution fee | $500.00 |
Fees can be paid upfront or a payment plan can be organised.
Payment Plans information will be provided at time of request.’
Recognition of Prior Learning (RPL) & CreditTransfer (CT):
Employment Outcomes
Potential job titles include:
- Case Manager
- Disability Support Worker
- Family Support Worker
- Youth Worker
- Aged Care Worker
- Community Coordinator
Course Structure
| CORE |
|---|
| CHCCCS004 Assess co-existing needs |
| CHCCCS007 Develop and implement service programs |
| CHCCCS019 Recognise and respond to crisis situations |
| CHCCSM013 Facilitate and review case management |
| CHCDEV005 Analyse impacts of sociological factors on people in community work and services |
| CHCDFV001 Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 Work with diverse people |
| CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 Manage legal and ethical compliance |
| CHCMGT005 Facilitate workplace debriefing and support processes |
| CHCPRP003 Reflect on and improve own professional practice |
| HLTWHS003 Maintain work health and safety |
| ELECTIVES |
| CHCADV002 Provide advocacy and representation services |
| CHCADV005 Provide systems advocacy services |
| CHCCDE027 Implement community development strategies |
| CHCCSL002 Apply specialist interpersonal and counselling interview skills |
| CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues |
| CHCMHS011 Assess and promote social, emotional and physical wellbeing |
| CHCADV004 Represent organisation in court or tribunal |
| CHCSOH020 Develop quality systems in line with registration standards |
