Qualification subject commencement and completion
You must successfully complete and be deemed competent in all units in the qualification you are
enrolling within the maximum time identified in your training plan/agreement from the initial
enrolment. Upon completion of all units you will be issued with the appropriate AQF Certificate. Should
you not complete the qualification you will be issued with a Statement of Attainment listing the units you
have successfully completed.
Contact Details
Should your contact details change you must provide MILCOM Institute with up to date contact details at
all times including your current email address, contact phone number and your residential and postal
address.
Unique Student Identifier?
As at January 2015, all students are required to have a USI. MILCOM Institute cannot issue your
Certificate or Statement of Attainment if you do not complete unless you have a USI. For more
information about USI refer to www.usi.gov.au.
Assessments
Results can be expected within ten (10) working days of receipt of the assessment. Assessments will be
graded as “competent” or “not yet competent”. You will be given two attempts for re-submission of
your assessment and to be deemed “competent”.
Assessment Appeal Policy
Appeals against an assessment decision must be submitted in writing including the reasons for appeal.
MILCOM Institute must receive the appeal within ten (10) working days’ post release of the assessment
result. MILCOM Institute will form a panel (if required) to review the appeal. You may be requested to
attend an interview or submit further information to support your appeal. Refer to MILCOM Institutes
Complaints process on our website.
Recognition of Prior Learning (RPL)
Applications must be made by requesting and completing an RPL Kit and submitting together with
appropriate supporting evidence prior to enrolment. The application will be assessed on the following
criteria:
- Authenticity – is there evidence of the experience, training and/or skill?
- Currency – Is the experience, training and/or skill applicable to the subject content now?
- Quality – is the experience, training and/or skill of the requisite standard demanded by the
subject? - Relevance – Is the experience, training and/or skill relevant to the subject?
- Transferability – Is the experience, training and/or skill learnt elsewhere transferable to
meet the requirements of the unit?
You will be informed as soon as possible whether the application has been successful, unsuccessful or
whether further information is required. You will be awarded a ‘competent” or ‘not yet competent’
result from the evidence provided. Please refer to the Course Info on the MILCOM website.
Credit Transfers
Credit Transfer recognises competencies gained through formal study and previously acquired skills and
knowledge. Please provide any previous Certificates and/or Statements of Attainments to which Credit
Transfers can be applied.
Survey participation
You may be contacted to participate in a survey conducted by NCVER or a Department-endorsed project,
audit or review relating to your training. This provides valuable feedback on the delivery of VET programs
conducted in the various states.
Access, correction and complaints
You have the right to seek access to or correction of your own personal information. You may also
complain if you believe your privacy has been breached. For more information in relation to how
student information may be used or disclosed please contact MILCOM Institute on phone 1300 369 320
or email [email protected].
Copyright?
All materials are copyright of MILCOM Institute. All rights are reserved