Telecommunications Customer Service Technician - HFC

NBN-03

Telecommunications Customer Service Technician - HFC

Telecommunications Customer Service Technician – HFC: Works to install, activate and assure from the last connection point of the network to the customer premises (tap to NTD).

Learning Outcomes

On completion of this program, participants will be able to:

  • Measuring RF signal
  • Install and Terminate Coaxial Cable
  • Design Communications Wiring Systems for customer premises
  • Install Telecommunications Network Equipment
  • Install a Cable Lead in Aerial
  • Install a Cable Lead in Underground
  • Locate and Identify Cable System faults
  • Install components of a complex digital reception system
  • Install and test internet protocol devices in convergence networks

Content

  • ICTBWN305 Use optical and radio frequency measuring instruments
  • ICTCBL303 Install and terminate coaxial cable
  • ICTTEN302 Install telecommunications network equipment
  • ICTCBL220 Install a cable lead-in
  • ICTCBL306 Locate and identify cable system faults
  • ICTDRE303 Install a complex digital reception system
  • ICTTEN207 Install and test internet protocol devices in convergence networks
  • ICTDRE304 Design communications wiring systems for customer premises

Learning Methods

This course will be delivered in 11 full day face-to-face training sessions in one of the MILCOM training centres or at a mutually convenient and suitable location, for a sufficiently large group of participants.